Dragon Well Global Direct (GSP): Seamless International Shipping
What is Dragon Well Global Direct?
Dragon Well’s Global Shipping Program (GSP) delivers products from our Hong Kong global warehouse to customers in the U.S., Puerto Rico, U.S. Virgin Islands, and Australia. We handle all complexities of international shipping – including customs clearance, duties, and taxes – so you pay one transparent price upfront.
Key Benefits:
✅ No Hidden Fees: All import costs included at checkout
✅ Door-to-Door Tracking: Real-time shipment monitoring
✅ Accelerated Delivery: 30% faster than standard international shipping
How Dragon Well GSP Works
Place Order:
Select GSP items on https://dw-tek.com/
See all-inclusive pricing (product + duties + shipping)
Processing:
Stocked Items: Ship in 1-2 days from Hong Kong Warehouse
Customized Items: Lead time shown on product page
Global Transit:
Customs cleared by Dragon Well experts
Carrier handoff to local partners (UPS/FedEx)
Delivery:
No surprise fees at doorstep
SMS/email tracking updates
GSP Service Coverage
| Destination | Free Shipping Threshold | Avg. Delivery |
|---|---|---|
| USA/Puerto Rico | Orders >$79 | 4-6 days |
| Australia | Orders >AUD$99 | 5-7 days |
| U.S. Virgin Is. | Orders >$79 | 6-8 days |
Note: Delivery times exclude customs holds or force majeure events
Customs & Duties Management
Inclusive Pricing: 100% of import fees calculated at checkout
Dragon Well Handles:
Customs documentation (HS codes, COO)
Duty payments to 50+ countries
GST/VAT compliance
Zero Additional Charges: Guaranteed no fees upon delivery
Warranty & Returns
Global Warranty: Same as domestic purchases (1-3 years)
Simplified Returns:
Initiate via support portal
Prepaid return labels for defective items
30-day return window
GSP vs. Domestic Shipping
| Factor | GSP (Hong Kong Warehouse) | U.S. Domestic |
|---|---|---|
| Processing Time | 1-2 days (stocked) | Same-day dispatch |
| Custom Orders | 3-15 days (product-dependent) | N/A |
| Tracking Granularity | Port-to-port updates | Mile-by-mile |
| Duties Included | Yes | No |
FAQ
Q: Which countries does GSP cover?
A: USA, Puerto Rico, U.S. Virgin Islands, Australia. [Expanding to EU Q4 2024]
Q: Why choose GSP over standard shipping?
A: Avoid customs paperwork, surprise fees, and shipping delays. We manage everything!
Q: How do I track my GSP order?
A: Use the tracking number in your confirmation email or login to My Account
Q: Are returns more complicated with GSP?
A: No! Same process as domestic returns. We cover return shipping for defects.
Why Trust Dragon Well GSP?
🏭 Hong Kong Hub: 50,000+ sq ft warehouse with bonded customs zone
📦 Certified Expertise: IATA/FIATA licensed logistics team
🌐 Global Partnerships: DHL, FedEx, UPS premium agreements
💳 Financial Protection: 100% fee transparency guarantee
Need GSP Assistance?
📞 +86-769-82866368 (24/5 Support)
✉️ info@dw-tek.com
🌐 Dragon Well GSP Portal
Dragon Well Global Warehouse
Hong Kong Hub: Strategic gateway for Asia-Pacific shipments
Dedicated GSP Team: Real-time customs documentation processing
Pro Tip: Save 15% on GSP orders >$500 with code GSP2024
