Privacy Policy of DragonWell Electronics Co., Ltd

DragonWell Electronics Co., Ltd (hereinafter referred to as “DragonWell” or “We”) respects your concerns about the privacy of your personal information. This Privacy Policy applies to the practices of DragonWell Electronics Co., Ltd and its global affiliates (collectively, “DragonWell”) regarding the processing of personal information through our website (dw-tek.com), mobile applications, offline interactions, or other channels. We are committed to transparency in how we collect and use data, and this policy outlines our practices in compliance with global privacy regulations. Specific practices may be adjusted to align with local laws.

Dragon Well Privacy Policy Table of Contents

  1. Personal Information Collected and Purposes
  2. Automatically Collected Information
  3. Sharing of Information
  4. Automated Decision-Making
  5. User-Generated Content
  6. External Links
  7. Information Security Measures
  8. International Data Transfers
  9. Data Retention Period
  10. Your Data Rights
  11. Children’s Privacy
  12. Region-Specific Provisions
  13. Policy Updates
  14. Contact Us

1. Personal Information Collected and Purposes

We collect information in the following scenarios, based on legitimate business interests, contractual obligations, or legal requirements:

  • Product Inquiries and Support: When you contact us via website forms, email, or phone, we may collect your name, email, phone number, and device details to provide technical support or after-sales services.
  • Account and Business Partnerships: For corporate account registration or supplier onboarding, we collect company name, contact details, tax information, and payment details to manage contracts, process transactions, and comply with legal obligations.
  • Marketing: When subscribing to newsletters or participating in promotions, we use your contact details to send product updates, event invitations, and tailored advertisements (opt-out available at any time).
  • Job Applications: Resumes, certifications, and identification documents submitted through our careers page or third-party platforms are used to assess candidacy and facilitate onboarding.
  • Website Optimization: Feedback or survey data is collected to improve products and services.

Sensitive Information: We only request race, gender, or similar details when legally required (e.g., diversity reporting in hiring) and ensure such data does not influence employment decisions.

2. Automatically Collected Information

  • Device and Log Data: Includes IP address, browser type, access times, and page views for security monitoring, traffic analysis, and service optimization.
  • Cookies and Tracking Technologies: Aggregate data collected via cookies, pixel tags, etc., for personalized advertising (manage preferences via browser settings). We use tools like Google Analytics; opt-out through their official channels.
  • Geolocation: Collected via mobile apps (with consent) to provide localized services (e.g., regional technical support).

3. Sharing of Information

  • Affiliates and Service Providers: Data may be shared with affiliates or third parties (e.g., cloud providers, payment processors) under strict usage limitations for operational efficiency.
  • Legal Compliance: Information may be disclosed to law enforcement or authorities to protect legal rights or comply with obligations.
  • Business Collaborations: Anonymized data shared with marketing partners for ad optimization; opt-out of personalized ads available.

4. Automated Decision-Making

In initial recruitment screening, algorithms may assess resume-job fit. You may request manual review of decisions by contacting info@dw-tek.com.

5. User-Generated Content

Public content submitted via social media or our website (e.g., product reviews) may be used in promotional materials and is not governed by this policy.

6. External Links

Our website may link to third-party sites (e.g., partners). Their privacy practices are independent; review their policies separately.

7. Information Security Measures

We employ encryption, access controls, and audits to protect data, though absolute security cannot be guaranteed.

8. International Data Transfers

As a global company, your data may be transferred internationally. Safeguards such as contractual clauses (e.g., EU Standard Contractual Clauses) ensure compliance.

9. Data Retention Period

Data is retained only as long as necessary for its purpose or per legal requirements (e.g., financial records for 7 years). Post-retention, data is anonymized or destroyed.

10. Your Data Rights

Depending on your jurisdiction, you may exercise the following rights:

  • Access, correct, or delete personal information
  • Restrict or object to data processing
  • Data portability
  • Withdraw consent (where applicable)
  • Lodge complaints with regulators

Submit requests to info@dw-tek.com. We will respond within 30 days.

11. Children’s Privacy

We do not knowingly collect information from individuals under 16. Contact us immediately if such data is inadvertently processed.

12. Region-Specific Provisions

  • California Residents: Exercise rights under the California Consumer Privacy Act (CCPA), including opting out of “sales” of information. Refer to our California Privacy Notice.
  • Mainland China Users: Review our China Personal Information Protection Addendum for details aligned with the Personal Information Protection Law (PIPL).

13. Policy Updates

The “Effective Date” at the top indicates revisions. Material changes will be notified via website notices or email. Continued use implies acceptance.

14. Contact Us

For questions or to exercise rights:

  • Email: info@dw-tek.com
  • Address: ROOM S032, 2F THE CAPITAL, 61-65 CHATHAM ROAD SOUTH, TSIM SHA TSUI, HK
  • Website: dw-tek.com

Effective Date: October 1, 2023