Dragon Well Full Lifecycle Quality Management

Dragon Well implements comprehensive quality management throughout the entire lifecycle of its products, including design, research and development, manufacturing, market sales, user utilization, and maintenance services. This ensures stable and sustainable quality of the products.

Design1

Design

Design
Research and Development

Research and Development

Design
Production

Production

Design
Sales

Sales

Design
After-sales

After-sales

Quality Management Strategy

Over the years, Dragon Well has received several international certifications, including ISO 9001:2015, and remains committed to enhancing customer experience and product quality in key areas:

Agility and Responsiveness

Ensure product parameters and performance meet the requirements with professional testing equipment.

High Quality andReliability

Dragon Well rigorously implements quality control and assurance measures, ensuring our products and services consistently meet customer expectations.

Customer-centric Focus

By listening and exploring, we precisely deliver customer needs and expectations, integrating them into the entire value chain to create high quality.

Effective Communication

Dragon Well accurately convey customer needs throughout the entire value chain to achieve better product and service quality.

Continuous Improvement

Through quality improvement plans and control tools, we continuously enhance product and service quality, improve competitiveness, and increase customer satisfaction.

Timely Professionalism

Dragon Well adheres to established rules and processes, maximizes the potential of our global workforce, and strives for excellence, aiming to get things right the first time.

Quality Products

Quality Products

Our product manufacturing is considered to meet stringent quality standards, including usability, durability, and reliability. Each laboratory is equipped with state-of-the-art facilities for manufacturing and testing our products, ensuring the production of high-performance products with compatibility and reliability.

Compatibility Test

Compatibility Test

Verify software and hardware compatibility in targeted devices to ensure availability.

Performance Test

Performance Test

Ensure product parameters and performance meet the requirements with professional testing equipment.

Reliability Test

Reliability Test

Establish a standardized test environment and test items to verify reliability and stability.

Scenario Test

Scenario Test

Recreate customers' unique network environments to verify that product features meet user needs.

Supplier Quality Management

Dragon Well has established a comprehensive supplier quality management system to ensure quality control throughout the entire lifecycle of the products.

Supplier Selection

Supplier Selection

Dragon Well evaluates suppliers' quality management systems, technical manufacturing capabilities, creditworthiness, etc., through inspections, qualification certifications, experimental testing, and other methods.

Contract Management

Contract Management

Dragon Well strictly supervises and manages the specifications, quality standards, delivery deadlines, warranty periods, payment terms, and other aspects of supplier products and services.

Supplier Quality Control

Supplier Quality Control

Dragon Well manages supplier quality by monitoring their production processes, conducting finished product inspections, and deploying quality engineers for on-site quality management.

Supplier Performance Management

Supplier Performance Management

Dragon Well conducts comprehensive performance assessments of suppliers, evaluating their product quality, service quality, delivery rates, and after-sales rates.

Supplier Quality Audits

Supplier Quality Audits

Dragon Well regularly conducts quality audits of suppliers' design and development processes, production manufacturing processes, and product inspections.

Continuous Improvement

Continuous Improvement

Dragon Well shares quality management experiences and best practices with suppliers, encouraging them to improve and innovate to enhance the quality of products and services.

Case Studies

Dragon Well Switches Enhance Network
Audio & Video

Dragon Well Switches Enhance Network

Optimizing Network Infrastructure for Seamless Collaboration: A Case Study In today’s fast-paced digital landscape, effective communication and collaboration are crucial

Dragon Well 25G SFP28 Transceivers
Audio & Video

Dragon Well 25G SFP28 Transceivers

Unlocking the Future of Connectivity: Dragon Well’s 25G SFP28 Transceiver Portfolio In today’s fast-paced digital landscape, the demand for high-speed